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Privacy Policy

Effective Date: 22nd November 2024

What’s New?

We’re now part of Asylum Entertainment Group LLC (AEG), an Endeavor Group Companies (“Endeavor”) company.

We’ve added more detail about what how Done and Dusted Productions Limited and its affiliated companies use and protect any information that you provide when you use this website.

We’ve updated our policy to include information about your rights under applicable laws.

Done and Dusted Productions Limited and its affiliated companies are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Done and Dusted Productions Limited and its affiliated companies may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 22nd November 2024.

Who We Are

We are Done and Dusted Productions Limited, a non-scripted production company that specializes in live event production, immersive experiences and branded entertainment. We are also part of AEG, an Endeavor company, and may share data with its affiliated entities (“Endeavor”).

Like any company, we use a variety of third party businesses and partners to market and provide our Services to you. Some of those companies are part of Endeavor and some are third parties that we partner with or support our operations so we can provide the best experience to you.

This Privacy Policy (together with our Terms of Use and any other documents referred to therein) provides information on the data we collect from you, or that you provide to us, through this website (“Website”) and how we process it. Please read this policy carefully before you provide us with your personal information. This Policy provides detailed information about when and why we collect your personal information, how we may use it, and how we keep it secure. This policy covers what we collect from you or your use of the Website, it does not apply to information that you provide or have provided to other websites or social media or that has come from public sources. This policy also provides information about your privacy rights and how to request and enforce them.

What We Collect

We collect your personal information at the point you decide to interact with us. This may include signing up online, subscribing to newsletters, event updates, products and services, contacting customer service, asking a question or making a comment. We also may use certain cookies and other technologies to understand how you interact with our website.

The information you give us may include your name, e-mail address, and phone /mobile number. We may also collect information and inferences from your online activity when viewing the Website, such as IP Address, timestamps, pages, and content (including videos) viewed, and data about the type of device or browser you use.

We may process your personal information if you use any of our other websites operated by our Endeavor Group Companies including purchase history, browsing habits and user experience. We may also receive and display information and content which you make publicly available on your social media platforms.

We also work closely with third parties (including, for example, our suppliers, and analytics providers) and we may receive information about you from them.

What We Do with the Information We Collect

We use this information you give us to:

  • help us respond to your queries;

  • carry out our obligations arising from any contracts we enter with you to provide you with information, products and services you’ve requested from us;

  • send you our newsletter, email updates, services we feel may interest you and other subscriptions with your consent;

  • provide you with information about other, similar goods and services we offer based on what you’ve recently purchased or enquired about;

  • if you are not in the United Kingdon (“UK”) or EEA European Economic Area (“EEA”) or a jurisdiction that prohibits it, we can provide you, or permit selected third parties to provide you, with information about goods or services that may interest you;

  • notify you about changes to our services; and

  • comply with legal and regulatory requirements.

We use information we collect about you to:

  • improve our Website to present content to you and your computer in an effective manner;

  • allow you to participate in interactive features of our services, when you choose to do so as part of our efforts to keep our Website safe and secure;

We may combine information we receive from other sources with information you give to us and information we collect about you and use them to ensure that content from our Website is presented in the most effective manner for you and for your computer.

Disclosure of Your Information

We may share your personal information with Endeavor and with selected third parties including:

  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in order to provide you with a product or service;

  • except for UK/EEA or countries that prohibit it, we may share your personal information with business partners, suppliers and sub-contractors to provide you with unsolicited direct marketing information about promotions and offers without asking for your consent;

  • analytics and search engine providers that assist us in the improvement and optimisation of the Website.

  • In the event that we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets or transfer personal information held where it is one of the transferred assets;

  • We may share your personal information if we are under a duty to disclose or share your data in order to comply with any legal obligation;

  • in the event of an emergency;

  • in order to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of Endeavor, our customers, clients or individuals; or

  • if you consent to allow us to share your information.

Storage and Transfer of Information

All the information you provide, including your personal information, may be processed and stored, transferred or accessed by entities around the world. Specifically, the information and personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/EEA, including the United States. It may also be processed by staff operating outside the UK/EEA who work for us or for one of our Endeavor Group Companies or your information may be processed outside the UK/EEA by our suppliers (permitted third parties) who have entered into a processing agreement.

When we, or our permitted third parties transfer your information outside the UK/EEA, we or they will impose obligations on the recipients of that information to protect the information to the standard required in the UK/EEA or otherwise require the recipient to subscribe to international frameworks intended to provide secure data sharing. In the case of transfers to us, we will put in place appropriate safeguards to ensure that your information remains protected under the standards required by the sender’s jurisdiction.

Once we have received your personal information, we will use procedures and security features to protect your information from unauthorized access.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We use a variety of administrative, physical, and technology solutions, including engaging with qualified cybersecurity companies, to protect your information from unauthorized access, loss, or misuse. Because there is always some risk in transmitting information over the internet and otherwise processing information, we cannot and do not guarantee or warrant the security of any information that you transmit on or through the Website or that we otherwise maintain.

Use of Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, improve website functionality, analyze traffic, and provide personalized services. Cookies are small text files placed on your device when you visit our site, allowing us to recognize your device and remember certain information about your preferences or past interactions.

Some pages may also include third-party content, which may set their own cookies. For information on these third-party practices, please refer to the relevant third-party privacy policies.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, as they are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.

Privacy Rights

Depending on your jurisdiction you may have the following rights in connection to your data, including:

  • Depending on your jurisdiction you may have the following rights in connection to your data, including:

  • Access. You may have the right to access personal information we hold about you and ask us for other information such as purposes of processing, categories of personal information and recipients of the information.

  • Portability. You may have the right to request a copy of personal information about you and request that we transfer it to a third party (with certain exceptions).

  • Correction. You may be entitled to request correction of any personal information about you which is incomplete or inaccurate.

  • Erasure. In certain circumstances, you have the right to request deletion or erasure of the personal information we hold about you.

  • Restriction of processing to storage only. You may have the right to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances.

  • Objection. Where we are processing personal information about you on the basis of legitimate interests, you may have the right to object to our processing of personal information about you.

  • Withdrawal of Consent. Where we rely on consent to process personal information about you, you have the right to withdraw this consent at any time by contacting us.

  • Appeal. Where applicable, you may have the right to appeal actions regarding your privacy request.

  • Complaint. You also have a right to lodge a complaint with a supervisory authority should you feel unsatisfied with our treatment of your personal information.

To exercise any of the above rights, please contact us at [email protected]

We will retain your personal information for as long as needed to provide you with the services you have requested. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Contact

Questions, comments and requests regarding this Privacy Policy should be addressed to [email protected].

This website is for information purposes and is not suitable for Inquiries regarding your talent, content, photos, acting or resumes, photos or other unsolicited personal information or enquiries. We cannot process your information if it is sent to the wrong place, and it will be deleted upon submission.